Shipping & Returns

Shipping Methods and Rates
We offer FREE standard shipping and returns on all u.s. orders. Currently we don’t ship internationally.

MethodEstimated delivery timeShipping fee
Standard (ground)3 to 8 business days$0.00
2nd day2-3 business days*$20.00
Next day1-2 business days*$40.00

*Orders are processed monday-friday (excluding holidays). Orders placed after 3pm MST begin processing the next business day.

Returns

If you would like to make a return, please email us at [email protected] and we will send you a return form and a prepaid return label. 

Unfortunately we cannot process exchanges at this time. if you need a different size please return it and place another order. A refund will be given once the package has been processed and received by our warehouse. 

We want you to be as happy with your purchase as we are in serving you. if you’re not happy for any reason, we will gladly accept your return within 15 days of your order date. 

All products must be in original “new” condition or the return will not be allowed. VEX does not accept returns unless they are returned in their original box. All products must be shipped back in an outer carton. Any boxes shipped back without an outer shipping carton will be refused. 

If you have any further questions, please contact customer service at [email protected]

Scroll to Top